When customers win, your business wins

Transforming Technology & Services Strategies using AI

Leading Tech companies scale across functions to increase retention, expansion revenue, and operational efficiency.

Learn More About Mike Griggs

Hands-on execution for impactful results.

Strategic design for sustainable growth.

Customer-focused innovation and leadership.

A large illuminated screen displays a tech-themed graphic with logos of various tech companies underneath. The setting appears to be an indoor event or conference with several spotlights beaming down, creating a dynamic atmosphere. Attendees are seated in front, silhouetted against the bright lights.
A large illuminated screen displays a tech-themed graphic with logos of various tech companies underneath. The setting appears to be an indoor event or conference with several spotlights beaming down, creating a dynamic atmosphere. Attendees are seated in front, silhouetted against the bright lights.
two men in a store looking at a tablet
two men in a store looking at a tablet
person discussing while standing in front of a large screen in front of people inside dim-lighted room
person discussing while standing in front of a large screen in front of people inside dim-lighted room

Client Experience

Mike has a wide variety of Enterprise and Fortune 500 clients I've directly worked with, as well as Series A-C Start-ups and bootstrapped companies to build blue sky solutions

Who is Michael Griggs?

Michael Griggs is a technology leader with over 20 years of experience in Customer Success, Delivery, digital transformation and strategic design & execution. Adept at balancing hands-on execution with visionary design, ensuring customer-centric solutions that drive business success, he brings much-needed outside expertise to. your short- and long-term decision making.

A speaker is presenting at a technology-themed event, with a backdrop displaying a title about responsive web design. The backdrop is colorful with purple and blue tones, featuring multiple logos, including IECE, CIESPAL, and Campus Party. The speaker stands at a podium with a microphone, and there is a partial view of the audience area.
A speaker is presenting at a technology-themed event, with a backdrop displaying a title about responsive web design. The backdrop is colorful with purple and blue tones, featuring multiple logos, including IECE, CIESPAL, and Campus Party. The speaker stands at a podium with a microphone, and there is a partial view of the audience area.
Mike is an incredible force within start up and enterprise business alike. An innate set of skills to drive real difference in organisations and delivered with such affable charm and likability. Mike brings out the best in both colleagues and customers and is always driving for the best, realistic, scalable outcomes. Not only is he great in the detail when needed, he’s always looking at the road ahead and leading by example.

- Rob Doig - Director, Mastercard

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A Penny for My Thoughts (it's actually free)

Strategic Operational Leadership

Transforming technology strategies with a customer-centric approach for sustainable business growth.

A large indoor tech conference with a vibrant stage setup featuring multiple screens displaying a speaker. The audience fills the arena, seated in rows, under a high ceiling with visible structural beams. The lighting emphasizes shades of blue and pink, contributing to a dynamic atmosphere.
A large indoor tech conference with a vibrant stage setup featuring multiple screens displaying a speaker. The audience fills the arena, seated in rows, under a high ceiling with visible structural beams. The lighting emphasizes shades of blue and pink, contributing to a dynamic atmosphere.
A close-up view of a book page with the text 'Technology is a tool, not a substitute for living.' printed in black letters.
A close-up view of a book page with the text 'Technology is a tool, not a substitute for living.' printed in black letters.
Agentic Technology Solutions

Tailored technology solutions that align with your business goals and enhance customer experiences.

Growth & Organizational Guidance

Expert guidance in navigating complex business landscapes while maintaining a focus on customer needs.

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woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Michael's strategic insights transformed our technology approach and enhanced customer engagement significantly.

Sarah T.

A modern workspace with a focus on technology. In the foreground, there is a black laptop with a distinctive logo placed on a table beside a smartphone propped on a stand. A man is sitting in the background, also using a similar laptop. The setting is minimalistic with a combination of white furniture and a textured brick wall.
A modern workspace with a focus on technology. In the foreground, there is a black laptop with a distinctive logo placed on a table beside a smartphone propped on a stand. A man is sitting in the background, also using a similar laptop. The setting is minimalistic with a combination of white furniture and a textured brick wall.

His ability to balance hands-on work with strategic vision is truly impressive and effective.

John D.

A smartphone is mounted on a stand, displaying a website with colorful graphics and the text 'Transforming Ideas into Reality'. Beside it, a laptop screen shows a blurred version of the same website. The background is soft and out of focus, with green foliage adding a hint of nature.
A smartphone is mounted on a stand, displaying a website with colorful graphics and the text 'Transforming Ideas into Reality'. Beside it, a laptop screen shows a blurred version of the same website. The background is soft and out of focus, with green foliage adding a hint of nature.
★★★★★
★★★★★
Thoughtful Leadership

Driving strategic technology and customer-centric solutions.

Innovation

Strategy

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